Privacy Policy · Terms of Service · Data deletion
Data deletion instructions
Last updated: 15 October 2026 · KindyMenu Pty Ltd (ABN 46 700 825 369)
1. Instagram messages and comments (@kindymenu)
If you messaged or commented on our Instagram account @kindymenu, our app "KindyMenu Publisher" may hold your Instagram username and ID, your profile name and picture, and the content and time of your messages or comments.
To have it deleted, do one of these:
- Email privacy@kindymenu.com with the subject "Instagram data deletion" and your Instagram username, or
- Send DELETE MY DATA in a direct message to @kindymenu.
We delete your data from our systems within 30 days and confirm by email or Instagram message. You will get a reference number for your request.
Deleting data from KindyMenu does not delete it from Instagram. To remove your comments or messages from Instagram itself, delete the comment or unsend the message in the Instagram app.
2. If you connected an Instagram account to KindyMenu Publisher
Open Instagram → Settings → Website permissions → Apps and websites, find KindyMenu Publisher and tap Remove. When Meta tells us that the app was removed, we delete the access token and the data received through it within 30 days. You can also email us as in section 1.
3. KindyMenu accounts (centres, staff and parents)
Deleting a KindyMenu account and the records of a centre is covered by our Privacy Policy, sections 7 and 8. Some records must be kept by your centre under the Education and Care Services National Regulations (regulation 183). Parents ask through their centre, or email privacy@kindymenu.com to delete their own Parent Portal account.
Contact
Privacy Officer, KindyMenu Pty Ltd, Ormeau Hills, Queensland, Australia · privacy@kindymenu.com